2 Year Replacement Warranty
2 Year Replacement Warranty
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We have selected Consumer Priority Service to be our extended warranty provider. They offer you our customers unparalleled product coverage at prices that make sense. When it comes to your product's protection you need the best.
With CPS you can file a claim for repair or replacement 24 hours a day 7 days a week through our consumer network at www.cpscentral.com
Nearly all CPS plans are zero deductible. This means that ALL costs associated with Parts and Labor to repair your defective product are covered. Owning a CPS service plan means you’re FULLY COVERED.
Product Replacement Plan
Any product that plugs in or takes a battery qualifies for this program. If your product fails to operate properly under the terms of its written warranty, we will replace it, No Questions Asked!
No Lemon Guarantee
If our authorized service center determines your product to be beyond economical repair or they have unsuccessfully attempted to repair your product three times, we will replace your product.
Peace of Mind
Owning a CPS service plan virtually guarantees that you will get years of use from your product through the duration of the plan.
Extended Warranty Features:
- 100% Coverage Guaranteed
- Consumer Priority Service Premium Replacement plans cover 100% of your products' original price.
- Hassle-Free Claims
- If your product fails, simply logon to www.cpscentral.com to initiate the claims process.
- Rapid Claims Process
- 98% of claims under this Premium Replacement Plan are resolved within 3 business days.
- 24 Hour Online Status
- 100% transferable
- Take 8 months to make a decision on products with a 1-year warranty or above (not 90 days)
- Consumer Priority Service offers 24 hour real-time status on your claim.
Ellas TV offers our customers Consumer Priority Service's premium replacement coverage. With no deductibles or hidden fees, you can count on Consumer Priority Service, to take care of all your Ellas TV purchases. Coverage for this plan begins 30 days after date of purchase.
What exactly is a Consumer Priority Service plan?
An extended service plan is generally an extension of your original manufacturers warranty. Most manufacturers warranty their products to be free from defects for up to one year from the date of purchase. This warranty virtually guarantees you that if your newly purchased product fails, the manufacturer will protect you from the high costs of replacement parts and labor necessary to repair your product. Consumer Priority Service extended service plans lengthen your products coverage for up to an additional 48 months (4 years) to insure you get years of performance satisfaction from your newly purchased product.
How is this different than the manufacturers warranty?
A manufacturers warranty usually offers limited coverage for a limited time, with parts and labor carrying separate lengths of coverage. For example, a common manufacturer warranty of a television might cover a consumer for one full year on parts defects but only 90 days on the high cost of labor involved to change those parts. CPS extended service plans provide comprehensive, long term, even length coverage. This means that should your product fail within your plans coverage time frame, both parts and labor costs are covered.
Where do I buy a Consumer Priority Service Extended Service Plan?
Consumer Priority Service Extended Service Plans can be purchased on our web site or through the many resellers we have nationwide.
Can I renew my Consumer Priority Service extended service plan?
Yes, service plans are renewable and must be submitted 30 days prior to the original plans expiration. Please contact a CPS representative to discuss your renewal options at (800) 905- 0443.
What should I do if I need extended service?
CPS offers an easy to use interactive form online which you may use to request that we initiate a claim on your product. Your other alternative is to call the toll-free number (800) 905- 0443 and have a qualified representative make this request for you with the information you will provide. We believe that our claim initiation request process is the absolute best our industry has to offer. It is designed for simplicity and speed.
Who will perform the service on my product?
Our company works with over 11,000 authorized service professionals. Each technician is extensively trained by the respective manufacturers to provide service on your products. Authorized technicians must complete annual and bi-annual continued education exams in addition to being well versed in manufacturer supplied update bulletins to ensure their level of expertise is as current as the new products which come to market. We urge our customers to provide feedback regarding their experiences which we later use to insure that the level of service we are expected to provide is exactly the level of service you receive.
May I transfer my Consumer Priority Service extended service plan to another person?
Our service plans are 100% transferable. If you would like transfer ownership of the covered product along with its coverage, we require that the request be supplied in writing. For assistance please contact a CPS Representative at (800) 905- 0443. Please have all of the new owners information at hand when requesting a transfer.
Will I have to pay a deductible or any other hidden costs?
Every CPS service plan carries a $0.00 deductible along with low premiums. This means that with a CPS service plan there are no high upfront costs and we are committed to cover 100% parts and labor costs on any authorized claim.
Vendors Other Products
T603 Box | Basic Pack 1 Year | Extended 1 Year Warranty
T603 Box | Premium Pack 1 Year | Extended 1 Year Warranty